Launched on June 20, 2017, OnePlus 5 comes with a lot of powerful features like 6GB/8GB RAM, Snapdragon 835 CPU, 64GB/128GB internal memory, and dual 20MP+16MP camera on back. No matter what, these are the most powerful features ever in any device. But those features still can’t protect OnePlus 5 from some minor issues, especially on software part.
OnePlus 5 also has some software problems, and most surprisingly, Wi-Fi connectivity problems. Don’t worry! We are here to help you. It’s not the problem with your device unless the following tips fail to resolve this problem.
Usually, you can get the Wi-Fi connectivity problems fixed after software update. However, you can try to solve the Wi-Fi conflict with some quick fixes right away. Your OnePlus 5 may encounter various Wi-Fi connectivity problems, such as internet speed is slow, Wi-Fi disconnects all the time, or Wi-Fi signal shows no connection even though it is working well on other devices. No matter what the reason is, here are some of the quick tips to resolve Wi-Fi conflict on your OnePlus 5.
First of all, let’s have a look on basic Wi-Fi Fixes
- Find out if Wi-Fi signal is strong. If the signal is week, take your device closer to Wi-Fi source like router or other device.
- If it’s a problem with authentication, be sure to have correct password for Wi-Fi network you are going to connect.
- Restart your Wi-Fi router as well as your OnePlus 5. Now connect again. Sometimes, it resolves most of the problem.
- Connect your network to other device. If the problem still continues, the problem is with your Wi-Fi router.
Other Steps to Fix
Turn off the Smart Wi-Fi Switcher
Your OnePlus 5 smartphone constantly searches for better signal. It could be the reason why your device disconnects frequently. Follow these steps to disable this feature –
- Don’t forget to turn Mobile Data on.
- Tap Wi-Fi on Device Settings.
- Uncheck “Smart Wi-Fi Switcher” on Wi-Fi section.
Forget Wi-Fi Network
Forget Wi-Fi network and connect again to resolve Wi-Fi conflict. Follow these steps –
- On OnePlus 5, go to Device Settings and tap Wi-Fi
- Touch and hold the network for a long time you want to connect to, and choose the option “Forget Network” from options.
- Look for Wi-Fi signal again and connect. Provide the password and try again.
Connect to other Wi-Fi Band (2.4 GHz/5 GHz)
Sometimes using different Wi-Fi band or limiting it to use specific band also fixes the problems with Wi-Fi. You can choose from three different options in settings for Wi-Fi band –
- 4 GHz
- 5 GHz
To check the frequency of Wi-Fi on your device, simply tap Wi-Fi network under the list of Wi-Fi networks and go to frequency setting. To change the Wi-Fi band setting, go through the following steps –
- Tap on Wi-Fi on Device Settings
- Tap 3-dots icon on the top right corner of Wi-Fi screen
- Go to menu and tap “Advanced” option and pick either 2.4 GHz or 5 GHz band under “Wi-Fi Frequency Band”. You may also try out with “Auto” option.
Set each band for a while and find out if the problem is resolved. It could improve Wi-Fi strength by changing Wi-Fi band.
Use Google DNS to Add Wi-Fi Network Manually
Sometimes Domain Name Servers (DNS) is the problem. If you don’t know about recent settings, try to change DNS on your OnePlus 5. Simply follow these steps –
- If you are connected to your Wi-Fi settings, simply hold the network and choose Forget Network.
- If it’s first time you are connecting to Wi-Fi, simply tap the network and enter Wi-Fi password.
- On Advanced Options, simply scroll down a little.
- Go to IP settings and choose Static and configure it (don’t forget to rewrite each of these entries) –
- IP address – 192.168.1.151 (you can choose last three digits from 0 to 255)
- Network Prefix Length – 24 (type as it is)
- Gateway – 192.168.1.1
- DNS 1- 22.214.171.124
- DNS 2 – 126.96.36.199
- Now tap Connect button
If it resolves the conflict, DNS must be the problem. Be sure to connect with your ISP to fix this issue.
If none of these solutions worked, try to update OnePlus 5 to the latest version of the software. Go to “Settings > About > Look for Updates” to install the recent update.